Política de reembolso

We are committed to ensuring your complete satisfaction with every purchase. To maintain the highest standards of service and product integrity, we have established a refined return process designed for your convenience and peace of mind.

Eligibility for Returns

To qualify for a return, please ensure that your item meets the following criteria:

• The product must be unused and in the exact same condition as when you received it.
• All original packaging, tags, and accessories must be retained and included with the return.

Timeframe for Returns

We offer a generous window for returns. You may initiate a return request within 30 days from the date of delivery. Please note that requests submitted after this period cannot be accommodated.

How to Initiate a Return

To begin the return process, please send an email to orchids_84_tickles@icloud.com. In your message, include your order number and a brief description of the item you wish to return. Please note: You must email us to obtain the correct return shipping address and further instructions. Returns sent without prior authorization or to an incorrect address may not be processed.

Refund Processing

Once we receive your returned item and verify that it meets our return conditions, we will promptly process your refund. Please allow 7-14 business days for the refund to be completed and reflected in your original payment method. The timing may vary slightly depending on your bank or credit card provider.

If you have any questions or require assistance, our dedicated support team is here to help. Feel free to reach out to us at orchids_84_tickles@icloud.com for any inquiries regarding your order or our return policy.